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How Kindness Enables Business Success

Rebekah Prince, Director of Prince’s Consultancy Services ltd is an authoritative leader in her field of quality assurance (passing audits) and health and safety. She has managed to excel in extremely tough male-dominated industries and received entrepreneur of the year award from Global Woman magazine in 2017.

Rebekah, you are a very successful woman with a difference. You told us that your success is the result of showing kindness and understanding whilst delivering superb value. What is your secret?

I treat every organisation and its employees as if it were my own; whether it be a hands-on approach or being emphatic to the staff’s needs. Failure is not an option and there is always a way; you just have to think outside of the box and never give up.

You apply same principles into your personal life too. You love dancing, tell us about competing in Ballroom and Latin dance competitions.

My first competition was the largest one of the year at Blackpool (she laughed) it was like running a few races and then going to the Olympics. People laughed at me and said I was brave. However, you have to start somewhere and it may as well be at the top!

You are an entrepreneur but you are kind and considerate, you are no pushover. With 100% audit pass success rate in the past 5 years, you deliver your objective with such enthusiasm and kindness combined with a wealth of knowledge and expertise. What is your view on winning in business?

Sadly, so many people in business are cut throat and focus on costs and what they can get; not caring about the impact of their actions and cost-cutting on individuals, large organisations, the environment etc… Instead of looking at every opportunity as a win-win situation. It is imperative to be kind and to offer value as well as always exceeding expectations and succeeding.’

When I start with a new client they often say ‘we will fail, it can’t be done, we never pass first time’ but I continue to motivate and be kind and complete each requirement until they do pass. Then, my favourite part of my work is seeing everyone beaming with happiness and celebrating the success.’

A philanthropist at heart, you are known to your friends and family for your kindness and, at the same time, ‘as the busiest person and always doing something to help others’. Tell us more about your philanthropic actions. What is your key message to our readers?